{"xsrfToken":"d9f8f0c8-5364-4d98-b43a-5011fc5c23e2_c531a22c8c432d08534c4e5e44e272830954034c_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/edb544d3-77b9-4431-8d10-1f8f267568b1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkYjU0NGQzLTc3YjktNDQzMS04ZDEwLTFmOGYyNjc1NjhiMSI6WyJyZWFkIl19LCJleHAiOjE2ODYwNjA1NDYsIm5iZiI6MTY4NjA1OTk0Nn0.cZYVsCSRa3AdNZucbBMvFy7XbIlTKdNUG_2OCTlConk&client=564b9b26-bad9-4fe1-88cf-b9542a945774&mode=fit","logoId":"edb544d3-77b9-4431-8d10-1f8f267568b1","isLogoAvailable":true,"helpCenterTitle":"How Can We Help?","sharedPortalName":"findhelp Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How Can We Help?","sharedPortalName":"findhelp Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#008080","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8bfcd090-0564-45d7-aac2-1c528549873f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiZmNkMDkwLTA1NjQtNDVkNy1hYWMyLTFjNTI4NTQ5ODczZiI6WyJyZWFkIl19LCJleHAiOjE2ODYwNjA1NDYsIm5iZiI6MTY4NjA1OTk0Nn0.qE7Y1NvDHpvEVU5BqAUgP_wjRmq6Zny3APFQo13XpQg&client=564b9b26-bad9-4fe1-88cf-b9542a945774&height=300&mode=fit","bannerMediaApiFileId":"8bfcd090-0564-45d7-aac2-1c528549873f","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"findhelp Support Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://auntbertha.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center","name":"sd-main-portal-chat-header","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\",\n \"key\":\"sd-main-portal-chat-header-help_center\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.help_center\", \"title\":\"sd-main-portal-chat-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=&location=header&isMainPortal=true&xdm_e=https%3A%2F%2Fauntbertha.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1YTY2OTUwOTM3MDRjMGJiMTc1Yjc0MGQwYjRjZjkyZjMwOWY4ODAxNmRhMWM2ZDYyY2E1NzM5YzYyNDFkYjRhIiwiaXNzIjoiNWQzNjI5YTYtMzU1ZS0zNTdkLTkyNjYtYzU2M2NiZjM2MjIzIiwiY29udGV4dCI6e30sImV4cCI6MTY4NjA2MDg0NiwiaWF0IjoxNjg2MDU5OTQ2fQ.hJXMxC-suW1qw7sWqGHg-11IvOfQ6ARF8-yHpLBeKPg\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjVkMzYyOWE2LTM1NWUtMzU3ZC05MjY2LWM1NjNjYmYzNjIyMyIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9fSwiZXhwIjoxNjg2MDYwODQ2LCJpYXQiOjE2ODYwNTk5NDZ9.h7jgjvWorP0o8-xepMVXyrq1_sGmmNkgGJ4FwIwBXuQ\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://auntbertha.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"8","key":"ticket","name":"findhelp Support","description":"<p>Can't seem to find what you're looking for? Please feel free to reach out with your question here!</p>","portalBaseUrl":"/servicedesk/customer/portal/8","isFeatured":true,"rank":6,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"2","key":"ithelp","name":"IT Help","description":"<p>Welcome! You can raise a IT Help request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"17","key":"fcnh","name":"Learning Hub for Navigators","description":"<p>Want to learn how to use the platform? Access training articles, videos, and other resources to help you learn how to use the findhelp platform to connect people to programs.</p>","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/4","isFeatured":true,"rank":2,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"14","key":"update","name":"Product & Service Updates","description":"<p>Stay up to date with new features and services available to findhelp users.</p>","portalBaseUrl":"/servicedesk/customer/portal/14","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/14/7","isFeatured":true,"rank":5,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"13","key":"cust","name":"Our Customers","description":"<p>Does your organization have its own branded platform? Access this portal to learn how to configure your platform, use it to help others, and leverage findhelp analytics to track your impact or monitor key metrics.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/13/2","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"12","key":"syyf","name":"Looking for Help?","description":"<p>Are you looking to find help for yourself, a family member, or a friend? Learn how to find free or reduced-cost programs that can help.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/5","isFeatured":true,"rank":3,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"11","key":"cbonp","name":"Community Organizations","description":"<p>Do you have a program on findhelp? Access this portal to understand the benefits of participating in the findhelp network, basics of the platform, and how to use our free tools to increase engagement with your program on findhelp!</p>","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/3","isFeatured":true,"rank":1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"7","key":"portal","name":"More About findhelp","description":"<p>Looking for general information about findhelp? Access this portal to learn about key findhelp features, review frequently asked questions, and more!</p>","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/10","isFeatured":true,"rank":4,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":8,"isPortalHidingEnabled":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=auntbertha","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d9f8f0c8-5364-4d98-b43a-5011fc5c23e2_c531a22c8c432d08534c4e5e44e272830954034c_lout","baseUrl":"https://auntbertha.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"564b9b26-bad9-4fe1-88cf-b9542a945774","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}