Jira Service Management

{"xsrfToken":"e237f3af9c8c4d84d1ec92d59b3e86c9c060b8ef_lout","branding":{"id":"7","key":"portal","name":"More About findhelp","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#120707","headerLinkHoverBGColor":"#120707","headerBadgeColor":"#120707"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/edb544d3-77b9-4431-8d10-1f8f267568b1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkYjU0NGQzLTc3YjktNDQzMS04ZDEwLTFmOGYyNjc1NjhiMSI6WyJyZWFkIl19LCJleHAiOjE3NDc4MzUzMjcsIm5iZiI6MTc0NzgzNDcyN30.lT-j1Nnt8mcKylyfDfVupLwHSj13hCBH_UoL5CXlgmg&client=564b9b26-bad9-4fe1-88cf-b9542a945774&mode=fit","logoId":"edb544d3-77b9-4431-8d10-1f8f267568b1","isLogoAvailable":true,"helpCenterTitle":"How Can We Help?","sharedPortalName":"Findhelp Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How Can We Help?","sharedPortalName":"Findhelp Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#008080","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8bfcd090-0564-45d7-aac2-1c528549873f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiZmNkMDkwLTA1NjQtNDVkNy1hYWMyLTFjNTI4NTQ5ODczZiI6WyJyZWFkIl19LCJleHAiOjE3NDc4MzUzMjcsIm5iZiI6MTc0NzgzNDcyN30.u_mvuvHRmxbsjlUnNw0_iSjPROeKW4M2z_tUsk_tXNk&client=564b9b26-bad9-4fe1-88cf-b9542a945774&height=300&mode=fit","bannerMediaApiFileId":"8bfcd090-0564-45d7-aac2-1c528549873f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"portal","projectId":10172,"serviceDeskId":7,"name":"More About findhelp","description":"<p>Looking for general information about findhelp? Access this portal to learn about key findhelp features, review frequently asked questions, and more!</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[],"reqGroups":[],"orderMapping":{"19":[65,66,67,68,70,71,72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1946a888-11d6-32e2-8c93-b873cddba98f","appLinkName":"System Confluence","appLinkUrl":"https://auntbertha.atlassian.net/wiki","spaceKey":"PORTAL","spaceName":"Help Center / Learning Hub","spaceUrl":"https://auntbertha.atlassian.net/wiki/spaces/PORTAL","isServer":false},"labels":[],"projectKey":"MORE","serviceDeskId":7,"kbLinkDomainURLs":["https://auntbertha.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MORE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE3MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDc4MzU5MjcsIm5iZiI6MTc0NzgzNDcyN30.xv-DG99-2017_PER42q6c3yk22DaHAM69okbfCqa1Kk","targetCollection":"upload-project-10172","endpointUrl":"https://api.media.atlassian.com","clientId":"564b9b26-bad9-4fe1-88cf-b9542a945774","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"6ffe340e-d43d-4232-bb97-c3f326456dcf","name":"Learn More About Findhelp","description":"Learn about findhelp, the Open Eligibility Project (our taxonomy), review frequently asked questions, and more!","categoryUrl":"https://auntbertha.atlassian.net/servicedesk/customer/portal/7/topic/6ffe340e-d43d-4232-bb97-c3f326456dcf","lastUpdated":"1729544536464","createdAt":"1676051182660"},{"id":"3b8e9e0d-6669-49b1-847b-77a9de9aa249","name":"Feature Overviews","description":"Learn the basics about standard findhelp features, available for all users.","categoryUrl":"https://auntbertha.atlassian.net/servicedesk/customer/portal/7/topic/3b8e9e0d-6669-49b1-847b-77a9de9aa249","lastUpdated":"1722870315027","createdAt":"1676051131195"},{"id":"733689ec-c632-4da7-a55e-952edbdccfdb","name":"User Accounts","description":"Learn about the different findhelp user accounts, permissions, and how to set up your personal account.","categoryUrl":"https://auntbertha.atlassian.net/servicedesk/customer/portal/7/topic/733689ec-c632-4da7-a55e-952edbdccfdb","lastUpdated":"1677613685446","createdAt":"1676051095056"},{"id":"8997896e-1ad5-4208-8015-3f8c612c7443","name":"Accessibility & Compatibility ","categoryUrl":"https://auntbertha.atlassian.net/servicedesk/customer/portal/7/topic/8997896e-1ad5-4208-8015-3f8c612c7443","createdAt":"1676051159643"}]}},"kbPage":{"id":2557345845,"title":"The Open Eligibility Project","url":"https://auntbertha.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/2557345845","space":{"key":"PORTAL","name":"More About findhelp [EXTERNAL FACING PORTAL]","id":2464907289},"serviceDeskIds":[7],"appLinkId":"1946a888-11d6-32e2-8c93-b873cddba98f","idInString":"2557345845","projects":[{"projectId":10172,"serviceDeskId":7,"portalId":7}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=auntbertha","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e237f3af9c8c4d84d1ec92d59b3e86c9c060b8ef_lout","baseUrl":"https://auntbertha.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://auntbertha.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"564b9b26-bad9-4fe1-88cf-b9542a945774","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a12fe46517414a8ab6fee5a499aec442","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}