{"xsrfToken":"51d47f613ae77867dfc10ab98c368dd56227f9bb_lout","branding":{"id":"38","key":"an","name":"Analytics & Reporting","portalBaseUrl":"/servicedesk/customer/portal/38"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/edb544d3-77b9-4431-8d10-1f8f267568b1/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkYjU0NGQzLTc3YjktNDQzMS04ZDEwLTFmOGYyNjc1NjhiMSI6WyJyZWFkIl19LCJleHAiOjE3Njg0NTcwMzcsIm5iZiI6MTc2ODQ1NjQzN30.8_U5qEJ1yCMpkzli-2P-sHDMUsHzLNjdSJ5NBz_9IPM&client=564b9b26-bad9-4fe1-88cf-b9542a945774&mode=fit","logoId":"edb544d3-77b9-4431-8d10-1f8f267568b1","isLogoAvailable":true,"helpCenterTitle":"How Can We Help?","sharedPortalName":"Findhelp Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How Can We Help?","sharedPortalName":"Findhelp Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#008080","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8bfcd090-0564-45d7-aac2-1c528549873f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiZmNkMDkwLTA1NjQtNDVkNy1hYWMyLTFjNTI4NTQ5ODczZiI6WyJyZWFkIl19LCJleHAiOjE3Njg0NTcwMzcsIm5iZiI6MTc2ODQ1NjQzN30.tMtw1eRzP89HJr9zqAIEqkn--3pE05QqbuVS6exURgU&client=564b9b26-bad9-4fe1-88cf-b9542a945774&height=300&mode=fit","bannerMediaApiFileId":"8bfcd090-0564-45d7-aac2-1c528549873f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"38","key":"an","projectId":10300,"serviceDeskId":38,"name":"Analytics & Reporting","description":"<p>Discover the reporting types and filters available to help you analyze your Findhelp site's data!</p>","portalBaseUrl":"/servicedesk/customer/portal/38","reqTypes":[{"id":"298","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10553,"iconUrl":"https://auntbertha.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[],"key":""}],"reqGroups":[],"orderMapping":{},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1946a888-11d6-32e2-8c93-b873cddba98f","appLinkName":"","appLinkUrl":"","spaceKey":"AN","spaceName":"Analytics & Reporting","spaceUrl":"","isServer":false},"labels":[],"projectKey":"AN","serviceDeskId":38,"kbLinkDomainURLs":["https://auntbertha.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":38,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjRiOWIyNi1iYWQ5LTRmZTEtODhjZi1iOTU0MmE5NDU3NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg0NTc2MzcsIm5iZiI6MTc2ODQ1NjQzNywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.S6aKTCYSWMsZskHMcqI0g8eFDggpUabj7AMHz057F0U","targetCollection":"upload-project-10300","endpointUrl":"https://api.media.atlassian.com","clientId":"564b9b26-bad9-4fe1-88cf-b9542a945774","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"8556bb4b-86d1-4901-8a78-1679c9ce4788","name":"An Overview of Analytics and Reporting","categoryUrl":"https://auntbertha.atlassian.net/servicedesk/customer/portal/38/topic/8556bb4b-86d1-4901-8a78-1679c9ce4788","lastUpdated":"1766072485487","createdAt":"1733435601200"},{"id":"04cddbf7-2650-4804-84a3-e270753dfde9","name":"Analytic Reports","categoryUrl":"https://auntbertha.atlassian.net/servicedesk/customer/portal/38/topic/04cddbf7-2650-4804-84a3-e270753dfde9","lastUpdated":"1759520702283","createdAt":"1733771486090"},{"id":"69cf72b4-e706-49ba-bfb8-1c6dd499ff6d","name":"Analytics Training Videos","categoryUrl":"https://auntbertha.atlassian.net/servicedesk/customer/portal/38/topic/69cf72b4-e706-49ba-bfb8-1c6dd499ff6d","lastUpdated":"1733939027346","createdAt":"1733771735641"}]}},"kbPage":{"id":3708616731,"title":"Introduction to Analytics and Reporting","url":"https://auntbertha.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/3708616731","space":{"key":"AN","name":"Analytics & Reporting [EXTERNAL FACING]]]","id":3647012867},"serviceDeskIds":[38],"appLinkId":"1946a888-11d6-32e2-8c93-b873cddba98f","idInString":"3708616731","projects":[{"projectId":10300,"serviceDeskId":38,"portalId":38}]}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=auntbertha","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"51d47f613ae77867dfc10ab98c368dd56227f9bb_lout","baseUrl":"https://auntbertha.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://auntbertha.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"564b9b26-bad9-4fe1-88cf-b9542a945774","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3753f195ffff4b66abb99c650b840bd9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://auntbertha.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}